Last updated: Feb 4, 2025
The Vietnamese Association of Illinois (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and service users. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at hnvi.org or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal information (such as name, email address, phone number) that you voluntarily provide when contacting us or signing up for our services
- Usage data (such as IP address, browser type, and pages visited) is collected automatically when you browse our website
- Cookies and similar technologies to enhance your browsing experience
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our services
- To communicate with you about our programs and events
- To respond to your inquiries and requests
- To analyze website usage and improve our online presence
- To comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our website and providing our services
- When required by law or to protect our rights
- We do not share the SMS consent and phone number to any third party for SMS purposes
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of marketing communications
- Request information about how we use your data
To exercise these rights, please contact us using the information provided below.
6. SMS Terms & Conditions
SMS Consent Communication:
- Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If consent has been given to receive text messages from the Vietnamese Association of Illinois, messages may be received related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Community events
- Employment applications
- Immigration services
- Homecare services
- Promotions or offers (if applicable)
For example, you may receive an appointment reminder such as: “Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 5 SMS messages per week may be received related to immigration or homecare services.
Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
Opt-in to receive SMS messages from the Vietnamese Association of Illinois can be done in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper or electronic form (see picture below for example)
Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at www.hnvi.org/contact-us-form/
- Additional Option: If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
Standard Messaging Disclosures:
- Message and data rates may apply.
- Opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy page at the bottom of our website.
- Message frequency may vary.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. This will be done by posting the new Privacy Policy with a new “Last updated” date at the top of the Privacy Policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: InfoVAI@hnvi.org
Phone: (773) 728-3700